Ck4 4 Privacy Policy – Your Complete Guide to Data Protection

Introduction

Welcome to ck4 4 — Bangladesh's trusted online betting platform, where protecting your privacy is one of our highest priorities. This Privacy Policy ("Policy") explains what information is collected when you use the ck4 4 website and mobile application, how it is used, and how your data is kept secure.

Ck4 4 believes that every member's personal information belongs to them. We are committed to transparency — the last thing we want is for you to use our platform without knowing how your data is handled. That's why this Privacy Policy is written in plain, straightforward language so any user can understand it with ease.

By registering on or using the ck4 4 platform, you agree to this privacy policy. If you have any objections, please contact us before using the platform.

What Information We Collect

Ck4 4 only collects information that is strictly necessary to provide its services. Collecting excessive or unnecessary data goes against our policy.

Information Collected at Registration

• Full Name (as per National ID)
• Date of Birth (for age verification)
• Email Address
• Mobile Number
• Residential Address
• Password (stored in encrypted form — unreadable by anyone)

Information Collected During KYC Verification

• Copy of National ID / Passport / Driving Licence
• Selfie or live photo (for identity confirmation)
• Bank statement or utility bill (for address verification, if required)

Information Collected Automatically During Use

• IP Address & Device Information
• Browser Type & Operating System
• Time spent on the platform and pages visited
• Login & Logout Times
• Transaction History
• Betting History

How We Use Your Information

Ck4 4 uses collected data solely for defined purposes. No data is ever used beyond its intended scope.

Primary Use

• Account Management: To create, verify, and manage your account.
• Service Delivery: To deliver uninterrupted betting, payment, and gaming services.
• Identity Verification: To complete the KYC process.
• Transaction Processing: To process deposits, withdrawals, and other financial transactions.
• Contact: For important notifications, account updates, and support communications.

Secondary Use

• Security: To prevent fraud, money laundering, and suspicious activity.
• Experience Enhancement: To personalize your platform experience based on your preferences.
• Service Improvement: To fix platform bugs and roll out new features.
• Legal Compliance: To meet the legal and regulatory requirements of applicable jurisdictions.
• Marketing (With Consent Only): To keep you informed about relevant offers and promotions, with your consent.

Data Storage & Security

Ck4 4 uses industry-standard security technology to keep your data safe. Our servers are hosted in internationally certified data centers with 24/7 security monitoring.

Technical Security Measures

• SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transfers.
• Firewall: Advanced firewalls are used to block unauthorised access.
• DDoS Protection: Special measures are in place to protect against cyber attacks.
• Data Backup: Regular backups are taken to ensure no data is lost in the event of an unexpected incident.
• Encrypted Password: Your password is stored using bcrypt hashing — not even ck4 4 staff can read it.
• Two-Factor Authentication (2FA): Two-Factor Authentication is available for added account security.

Staff Access Controls

Ck4 4 staff can only access the information necessary to carry out their specific responsibilities. All employees are bound by confidentiality agreements and receive regular security training. Any data breach involving a staff member will be met with strict disciplinary action.

Data Sharing & Disclosure

Ck4 4 does not sell your data to third parties. However, there are specific circumstances where sharing may be necessary.

Lawful Grounds for Sharing Data

• Payment Providers: With bKash, Nagad, Rocket, and other payment providers to process transactions.
• KYC Partner: With approved verification agencies for identity checks.
• Legal Authority: In response to a court order or a lawful request from a regulatory authority.
• Anti-Fraud Service: With fraud prevention technology providers.
• Legal Advisors: For legal assistance when needed.

Even when data is shared in the above cases, the relevant parties may only use it for the specified purpose, and ck4 4 maintains a privacy agreement with each of them.

Cookie Policy

Ck4 4 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Performance Cookies: To understand which sections of the site are used most.
• Functional Cookies: To remember your language preferences and other settings.
• Analytics Cookies: Anonymous usage data is collected to improve the platform.

Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain platform features.

Your Rights

Ck4 4 believes you have full control over your own data. We uphold the following rights.

Rights Exercise Process

Minor Protection

Ck4 4's services are strictly for individuals aged 18 and above. Collecting data from minors or assisting them in creating an account is entirely against ck4 4's policy.

• Age verification is carried out at the time of registration.
• Age is re-verified through identity documents during the KYC process.
• Any account identified as belonging to a minor will be immediately closed and all associated data deleted.
• Parents with concerns can reach us at support@ck44-khelo.com.

Policy Updates

Ck4 4 may update this Privacy Policy from time to time. Changes may arise due to legal requirements, the introduction of new services, or security improvements.

• You will be notified via email or platform notification before any significant changes take effect.
• The "Last Updated" date at the top of this page is always kept current.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Contact support if you need a copy of a previous version.

Contact

For any questions, complaints, or requests regarding this Privacy Policy, please contact ck4 4's dedicated Privacy Team.

• Email: support@ck44-khelo.com
• Subject Line: Write "Privacy Request" in the subject line.
• Response Time: Typically within 48 hours.
• Live Chat: Initial support is also available via the platform's Live Chat.